I. Use of Cookies
a) Description and Scope of the Data Processing
Our website uses cookies. Cookies are text files that are saved in or by the browser on the user’s computer. When the user opens a website, a cookie may be stored by the user’s operating system. This cookie contains a distinct character sequence that enables unique identification of the browser on reopening the website.
We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser may still be identified after a change of page. Furthermore, we use cookies on our website to enable analysis of the user’s internet browsing behaviour.
In this way, the following data may be transmitted:
Frequency of page views
Data collected from the user in this way shall be pseudonymised via technological means. It is therefore no longer possible to assign the data to the accessing user. The data shall not be stored together with other personal information of the user.
On opening the website, an information banner will inform the user of the use of cookies for analytical purposes and will refer to this privacy policy. There is also a note indicating how the storage of cookies may be prevented by selecting certain browser settings.
- b) Legal Basis for the Data Processing
The legal basis for the processing of personal data through the use of cookies is Art. 6 (1) point f of the GDPR. - c) Purpose of the Data Processing
The purpose of using technically necessary cookies is to simplify the usage of websites. Certain functions on our website cannot be offered without the use of cookies. For these functions it is necessary to be able to recognise the browser even after a change of page.
Cookies are necessary for the following applications:
- Session cookie (PHPSESSID)
- For multi-page enquiry forms
- To improve the quality and content of our website
- The processing of personal data for these purposes is also in our legitimate interests inaccordance with Art. 6 (1) S. 1 point f of the GDPR.
- d) Duration of Storage, Possibility for Objection or Elimination Cookies are saved on the user’s computer and transmitted to our site. Users therefore also have full control over the use of cookies. By changing the settings in your internet browser, you may deactivate or restrict the transmission of cookies. Cookies which have already been stored may be erased at any time. This may also happen automatically. If cookies are
deactivated for our website, it may no longer be possible to use all of the website’s functions in full.
II. Contact Form and Contact via Email
- Description and Scope of Data Protection
Our website provides a contact form that may be used to contact us electronically. Should the user take advantage of this possibility, any data entered into the form shall be transmitted to us and stored. These data are:
- Email address
- Name
- Landline/mobile phone number
- Message
When the message is sent the following data shall also be stored:
- user’s IP address
- date and time of registration
Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case, the user’s personal data transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.
- Legal Basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR.
The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this occurs when the respective conversation with the user has ended.
The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved.
Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest. - Possibility for Objection or Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, they can object to the storage of their personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case.
III. Translation Requests
- Description and Scope of Data Protection
There is a translation enquiry form on our website that can be used to contact us
electronically. Should the user take advantage of this option, any data entered into the form
shall be transmitted to us and stored. These data are:
- Source language
- Target language
- Subject
- If applicable, files uploaded by the user
- Company
- Message
When the message is sent the following data shall also be stored:
- User’s IP address
- Date and time of registration
Your consent for the processing of data is obtained as part of the sending process and
reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case,
personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used
exclusively for processing the conversation.
- Legal Basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of
the GDPR.
The legal basis for the processing of data that were transmitted by sending an email is Art. 6
(1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the
legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact.
Should you contact us via email, the processing of these data is in our legitimate interests.
The additional personal data that are processed as part of the sending process serve to prevent
misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for
which they were collected. In terms of personal data that were collected from the contact form
or transmitted via email, this is the case when the respective conversation with the user has
ended. The conversation is considered to have ended when it can be inferred from the
circumstances that the issue in question has finally been resolved.
Personal data that were collected as part of the sending process shall be erased after a period
of seven days at the latest. - Options for Objection and Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case.
IV. Interpreting Requests
- Description and Scope of Data Processing
An interpreting enquiry form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:
- Source language
- Target language
- Type of interpreting
- Subject
- Event location
- Street
- Date and time
- Postcode
- Town/City
- Company name
- Contact person
- Message
When the message is sent, the following data are saved:
- User’s IP address
- Date and time of registration
Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.
- Legal basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR.
The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest. - Options for Objection and Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case.
V. Job Application Form
- Description and Scope of the Data Processing
A job application form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:
- Name
- Surname
- Gender
- Country of birth
- Training background
- Full address
- Telephone number
- Website
- Main profession
- Secondary profession
- Translation company
- Professional translation experience since
- Education level
- Other qualifications
- Language skills
- Memberships and associations
- Sworn translator
- Technical education
- Scientific education
- Native language
- Source language
- Target language(s)
- Standard rate
- Price for notarisation
- Minimum rate
- Short profile
- CV
- References
When the message is sent, the following data are saved:
- User’s IP address
- Date and time of registration
Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.
- Legal basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved.
Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest. - Options for Objection and Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case.
VI. Plugins used
Use of Google AdWords
1. Scope of the data processing
On our website, we use Google Adwords from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. This is an online advertising program in which conversion tracking is used. If you access our website through a Google advertisement, Google AdWords places a cookie in your computer. Every Google AdWords customer is given a different cookie.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6, (1) S.1, point f of the GDPR.
3. Data processing purpose
We only receive information regarding the total number of our customers that react to our advertisement. No information is forwarded on that could be used by us to identify you. The data are not used to trace or track you.
4. Duration of storage
After 30 days, the cookie is no longer valid.
5. Options for Objection and Elimination
You can prevent Google conversion tracking by deactivating the tracking process in your browser. You can find more information at https://policies.google.com/privacy .
Use of Google Analytics
1. Scope of the processing of personal data
On our website, we use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. (“Google”). Google Analytics uses so-called cookies, text files that are saved on your computer and allow your use of the website to be analysed. The information created by the cookie about your use of our website is sent to a server in the USA and stored there. When IP anonymisation is active on this website, your IP address will be shortened beforehand in a member state of the European Union or in another state that has signed the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. IP address anonymisation is active on this website. Google will then use this information on behalf of the website operator in order to evaluate how you use this website, to put together reports on website activities and to render further services related to
website and internet use for the website operator. The IP address sent by your browser in relation to Google Analytics is not combined with other data from Google. You can prevent cookies being saved with a relevant setting in your browser software; however, please be aware that in this case not all the functions of our website can be used to their full extent.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1), S.1, point f of the GDPR.
3. Purpose of the data processing
The purpose of this processing of personal data is targeted communication with a target market, that has already shown initial interest by visiting our site.
4. Length of storage
Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
5. Options for objection and elimination
Furthermore, you can prevent the collection of personal data (including your IP address) connected to your use of the website and created by cookies, as well as the processing of this data by Google by downloading and installing the browser plugin found at the following link: https://tools.google.com/dlpage/gaoptout. You can find more information at https://policies.google.com/privacy .
Use of Google Analytics Remarketing
1. Scope of the processing of personal data
On our website, we use the remarketing function from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Together with Google, we offer you appropriate and interest-based advertisements. Google Analytics Remarketing uses cookies. These are saved on your computer. According to Google’s policy, no personal data is collected during this process. The policies also state that there is no connection with other
Google services.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
The purpose of the processing of personal data is targeted communication with a target market. The cookies saved on your computer recognise you when you access our website and can subsequently show you advertisements in line with your interests.
4. Duration of storage
Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
5. Options for objection and elimination
You can prevent the use of the remarketing function by changing the settings found at the following link: https://http://www.google.com/settings/ads . You can find more information at https://policies.google.com/privacy .
Use of Google Maps Plugin
1. Scope of the processing of personal data
On our website, we use the online maps service Google Maps from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. By using Google Maps on our website, information about how our website is used, your IP address and addresses entered into the route planner function are sent to a Google server in the USA and stored there. By using our website, you consent to processing of the data collected by Google Maps.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
We have neither knowledge of the purpose of data collection nor of the use of the data by Google.
4. Duration of storage
No policies exist that address the duration of storage.
5. Options for objection and elimination
More information can be found at https://policies.google.com/privacy .
Use of the YouTube Plugin
1. Scope of the processing of personal data
On our website, we use YouTube plugin from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES, administrated by Google. When visiting our website, your browser establishes a connection with YouTube servers. Information about your visit to our website is forwarded to YouTube. We have no influence over the content of this plugin. As long as you are logged in to your YouTube account whilst visiting our site, YouTube can associate your visit to this account. By interacting with this plugin, this information is sent to YouTube and stored there. If you do not want these data to be shared with Youtube, you must log out of your YouTube account before visiting our website.
2. Legal basis for the processing of personal data
The legal basis for the processing of the user’s personal data is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
The use of the YouTube plugin improves the user-friendliness of our site.
4. Duration of storage
No policies exist that address the duration of storage.
5. Options for objection and elimination
Further information about the purpose and scope of YouTube’s data collection can be found at https://www.google.com/intl/en/policies/privacy/
IV Interpreting Requests
- Description and Scope of Data Processing
An interpreting enquiry form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:
- Source language
- Target language
- Type of interpreting
- Subject
- Event location
- Street
- Date and time
- Postcode
- Town/City
- Company name
- Contact person
- Message
When the message is sent, the following data are saved:
- User’s IP address
- Date and time of registration
Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.
- Legal basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR.
The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved. Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest. - Options for Objection and Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case. - Job Application Form
- Description and Scope of the Data Processing
A job application form is available on our website, which can be used to contact the user electronically. Should the user take advantage of this option, any data entered into the form shall be transmitted to us and stored. These data are:
- Name
- Surname
- Gender
- Country of birth
- Training background
- Full address
- Telephone number
- Website
- Main profession
- Secondary profession
- Translation company
- Professional translation experience since
- Education level
- Other qualifications
- Language skills
- Memberships and associations
- Sworn translator
- Technical education
- Scientific education
- Native language
- Source language
- Target language(s)
- Standard rate
- Price for notarisation
- Minimum rate
- Short profile
- CV
- References
When the message is sent, the following data are saved:
- User’s IP address
- Date and time of registration
Your consent for the processing of data is obtained as part of the sending process and reference is made to this privacy policy.
Alternatively, it is possible to contact us using the email address provided. In this case, personal data of the user transmitted by email shall be stored.
The data will not be passed on to third parties in this context. The data shall be used exclusively for processing the conversation.
- Legal basis for the Data Processing
The legal basis for the processing of data with the user’s consent is Art. 6 (1) S. 1 point a of the GDPR. The legal basis for the processing of data that were transmitted by sending an email is Art. 6 (1) S. 1 point f of the GDPR. If the purpose of the email contact is to conclude a contract, the legal basis for the processing of data is Art. 6 (1) S. 1 point b of the GDPR. - Purpose of the Data Processing
We only process personal data obtained via the contact form in order to establish contact. Should you contact us via email, the processing of these data is in our legitimate interests. The additional personal data that are processed as part of the sending process serve to prevent misuse of the contact form and ensure the security of our IT systems. - Duration of Storage
The data shall be erased as soon as they are no longer necessary to achieve the purpose for which they were collected. In terms of personal data that were collected from the contact form or transmitted via email, this is the case when the respective conversation with the user has ended. The conversation is considered to have ended when it can be inferred from the circumstances that the issue in question has finally been resolved.
Personal data that were collected as part of the sending process shall be erased after a period of seven days at the latest. - Options for Objection and Elimination
The user has the option at all times to revoke its consent for the processing of its personal data. If the user contacts us via email, it can object to the storage of its personal data at any time. In such a case, the conversation cannot be continued.
All personal data stored in the course of contacting us will be erased in this case. - Plugins used
Use of Google AdWords
1. Scope of the data processing
On our website, we use Google Adwords from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. This is an online advertising program in which conversion tracking is used. If you access our website through a Google advertisement, Google AdWords places a cookie in your computer. Every Google AdWords customer is given a different cookie.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6, (1) S.1, point f of the GDPR.
3. Data processing purpose
We only receive information regarding the total number of our customers that react to our advertisement. No information is forwarded on that could be used by us to identify you. The data are not used to trace or track you.
4. Duration of storage
After 30 days, the cookie is no longer valid.
5. Options for Objection and Elimination
You can prevent Google conversion tracking by deactivating the tracking process in your browser. You can find more information at https://policies.google.com/privacy .
Use of Google Analytics
1. Scope of the processing of personal data
On our website, we use Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. (“Google”). Google Analytics uses so-called cookies, text files that are saved on your computer and allow your use of the website to be analysed. The information created by the cookie about your use of our website is sent to a server in the USA and stored there. When IP anonymisation is active on this website, your IP address will be shortened beforehand in a member state of the European Union or in another state that has signed the Agreement on the European Economic Area. The full IP address will only be sent to a Google server in the USA and shortened there in exceptional cases. IP address anonymisation is active on this website. Google will then use this information on behalf of the website operator in order to evaluate how you use this website, to put together reports on website activities and to render further services related to
website and internet use for the website operator. The IP address sent by your browser in relation to Google Analytics is not combined with other data from Google. You can prevent cookies being saved with a relevant setting in your browser software; however, please be aware that in this case not all the functions of our website can be used to their full extent.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1), S.1, point f of the GDPR.
3. Purpose of the data processing
The purpose of this processing of personal data is targeted communication with a target market, that has already shown initial interest by visiting our site.
4. Length of storage
Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
5. Options for objection and elimination
Furthermore, you can prevent the collection of personal data (including your IP address) connected to your use of the website and created by cookies, as well as the processing of this data by Google by downloading and installing the browser plugin found at the following link: https://tools.google.com/dlpage/gaoptout. You can find more information at https://policies.google.com/privacy .
Use of Google Analytics Remarketing
1. Scope of the processing of personal data
On our website, we use the remarketing function from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. Together with Google, we offer you appropriate and interest-based advertisements. Google Analytics Remarketing uses cookies. These are saved on your computer. According to Google’s policy, no personal data is collected during this process. The policies also state that there is no connection with other
Google services.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
The purpose of the processing of personal data is targeted communication with a target market. The cookies saved on your computer recognise you when you access our website and can subsequently show you advertisements in line with your interests.
4. Duration of storage
Advertisement data in server log files are anonymised by Google deleting parts of the IP address and cookie information after 9 and 18 months respectively.
5. Options for objection and elimination
You can prevent the use of the remarketing function by changing the settings found at the following link: https://http://www.google.com/settings/ads . You can find more information at https://policies.google.com/privacy .
Use of Google Maps Plugin
1. Scope of the processing of personal data
On our website, we use the online maps service Google Maps from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. By using Google Maps on our website, information about how our website is used, your IP address and addresses entered into the route planner function are sent to a Google server in the USA and stored there. By using our website, you consent to processing of the data collected by Google Maps.
2. Legal basis for the processing of personal data
The legal basis for this processing is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
We have neither knowledge of the purpose of data collection nor of the use of the data by Google.
4. Duration of storage
No policies exist that address the duration of storage.
5. Options for objection and elimination
More information can be found at https://policies.google.com/privacy .
Use of the YouTube Plugin
1. Scope of the processing of personal data
On our website, we use YouTube plugin from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, UNITED STATES, administrated by Google. When visiting our website, your browser establishes a connection with YouTube servers. Information about your visit to our website is forwarded to YouTube. We have no influence over the content of this plugin. As long as you are logged in to your YouTube account whilst visiting our site, YouTube can associate your visit to this account. By interacting with this plugin, this information is sent to YouTube and stored there. If you do not want these data to be shared with Youtube, you must log out of your YouTube account before visiting our website.
2. Legal basis for the processing of personal data
The legal basis for the processing of the user’s personal data is Art. 6 (1) S.1 point f of the GDPR.
3. Purpose of the data processing
The use of the YouTube plugin improves the user-friendliness of our site.
4. Duration of storage
No policies exist that address the duration of storage.
5. Options for objection and elimination
Further information about the purpose and scope of YouTube’s data collection can be found at https://www.google.com/intl/en/policies/privacy/